Technical Procedures

• Millennium Procedures
  • Daily Backup
  • Daily Statistics Gathering
  • Global Updates
  • Rapid Updates
  • Ebrary Uploads
  • Patron Uploads
  • Setting Permissions
  • Millennium Client Installation
  • Shutdown and Startup
  • Yearly Patron Update
• Library Hardware
  • How to fix a laptop that has a non-functioning touchpad or mousepad
  • How to troubleshoot a public access computer that will not start
  • How to get a laptop computer to display from a projector
  • How to restart a computer that is frozen
  • How to fix a keyboard that is not responding
  • Scanner not recognized or no scanner available on Ariel computer
  • Public access computer not able to print to the public access printer
• Library Software
  • Patron not able to access library only databases
• Other
  • How to get a new MedailleOne account
  • How to reset a MedailleOne password
  • How to exclude or include a specific computer from automatic on campus authentication 
  • Backup of PBWiki

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